I got PingPlotter because I was having flaky Internet connections, and I couldn't figure out what the problem was. Glad to report we did not find any issues with the software.Ī simple to use tool that tells you the state of your Internet connections Now that we have our own tool, we gain better QOS data.
#PINGPLOTTER SALE PATCH#
It wasn’t until we installed Ping Plotter and took screen shots of those subsequent days for QOS proof did they start to get somewhat serious about the problem! Up till then it was a patch it and move on. Looking forward to clearing up the intermittent outages problem. Meaning we could tell them the service was out for say an hour on this day/time, but they couldn’t see it on their tools dashboard.
/arc-anglerfish-arc2-prod-mco.s3.amazonaws.com/public/AA7IPRVJHZCF7LHNDWRNSRQQ6Y.jpg "pingplotter sale")
What we found is their sampling rate time frame is way broader than they were telling us. We had be writing down the times and dates of the outages to help them pinpoint the problem. And at a serious cost! The last two visits were by senior technicians and they came with laptops to show us the health history of our account. With all of the visits we have replaced every piece of internal house cabling and external drop to the pole tap, and all the modem/ router/ switches. We’ve had five different technician visits over this time trying to resolve the same issue.
We’ve been having service outages with our Commercial- Time Warner/ Spectrum Cable internet service for a few months.
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